- •Commercial Law
- •Contents
- •Preface
- •Abbreviations
- •Table of Statutory Provisions
- •Table of Cases
- •1 Introduction
- •1 Introduction
- •2 What is agency?
- •3 Nature and characteristics of agency
- •4 The different types of agency
- •5 Conclusion
- •6 Recommended reading
- •1 Introduction
- •2 The authority of an agent
- •3 Agency by ratification
- •4 Agency of necessity
- •5 Conclusion
- •6 Recommended reading
- •1 Introduction
- •2 Duties of an agent
- •3 Rights of an agent
- •4 Commercial agents and principals
- •5 Disclosed agency
- •6 Undisclosed agency
- •7 Termination of agency
- •8 Recommended reading
- •Introduction
- •1 Introduction
- •2 Background
- •3 Development of the sale of goods
- •4 Equality of bargaining power: non-consumers and consumers
- •5 Impact of the European Union
- •6 Contract of sale
- •7 Contracts for non-monetary consideration
- •8 Contracts for the transfer of property or possession
- •9 Recommended reading
- •1 Introduction
- •2 Background
- •3 Sale of Goods Act 1979, section 12: the right to sell
- •4 Sale of Goods Act 1979, section 13: compliance with description
- •5 Sale of Goods Act 1979, section 14(2): satisfactory quality
- •6 Sale of Goods Act 1979, section 14(3): fitness for purpose
- •7 Sale of Goods Act 1979, section 15: sale by sample
- •8 Exclusion and limitation of liability
- •9 Acceptance
- •10 Remedies
- •11 Recommended reading
- •1 Introduction
- •2 Background to the passage of property and risk
- •3 Rules governing the passage of property
- •4 Passage of risk
- •5 The nemo dat exceptions
- •6 Delivery and payment
- •7 Remedies
- •8 Recommended reading
- •1 Introduction
- •2 Background
- •3 Provision of Services Regulations 2009
- •4 Supply of Goods and Services Act 1982
- •5 Recommended reading
- •1 Introduction
- •2 Background
- •3 Electronic Commerce (EC Directive) Regulations 2002
- •4 Distance selling
- •5 Recommended reading
- •Introduction
- •1 Introduction
- •2 CIF contracts
- •3 FOB contracts
- •4 Ex Works
- •5 FAS contracts
- •6 Conclusion
- •7 Recommended reading
- •1 Introduction and background
- •2 Structure and scope
- •3 UNIDROIT Principles of International Commercial Contracts
- •4 Conclusion
- •5 Recommended reading
- •1 Introduction and background
- •2 Open account
- •3 Bills of exchange
- •4 Documentary collections
- •5 Introduction to letters of credit
- •6 Factoring
- •7 Forfaiting
- •8 Conclusion
- •9 Recommended reading
- •1 Introduction
- •2 Hague and Hague-Visby Rules
- •3 Charterparties
- •4 Time charterparty
- •5 Common law obligations of the shipper
- •6 Common law obligations of the carrier
- •7 Bills of lading
- •8 Electronic bills of lading
- •9 Conclusion
- •10 Recommended reading
- •Introduction
- •1 Introduction
- •2 Background
- •3 Development of negligence
- •4 The move to strict liability
- •5 Types of defect
- •6 Developments in strict liability
- •7 Recommended reading
- •1 Introduction
- •2 Personnel
- •3 Meaning of ‘product’
- •4 Defectiveness
- •5 Defences
- •6 Contributory negligence
- •7 Recoverable damage
- •8 Limitations on liability
- •9 Recommended reading
- •Introduction
- •1 Introduction
- •2 Background
- •3 Enforcement strategy
- •4 Criminal law controls
- •5 Civil law enforcement
- •6 Recommended reading
- •1 Introduction
- •2 Scope of the 2008 Regulations
- •3 Prohibition against unfair commercial practices
- •4 Codes of practice
- •5 Misleading actions
- •6 Misleading omissions
- •7 Aggressive commercial practices
- •8 Commercial practices which are automatically unfair
- •9 Offences
- •10 Recommended reading
- •1 Introduction
- •2 Background
- •3 Controls over misleading advertising
- •4 Comparative advertising
- •5 Promotion of misleading or comparative advertising
- •6 Recommended reading
- •1 Introduction
- •1 Introduction
- •2 History of banking regulation: early policy initiatives
- •3 New Labour and a new policy
- •4 The Financial Services Authority
- •5 The Coalition government
- •6 Conclusion
- •7 Recommended reading
- •1 Introduction
- •2 What is a bank?
- •3 What is a customer?
- •4 Bank accounts
- •5 Cheques
- •6 Payment cards
- •7 Banker’s duty of confidentiality
- •8 Banking Conduct Regime
- •9 Payment Services Regulations 2009
- •10 Conclusion
- •11 Recommended reading
- •1 Introduction
- •2 European banking regulation
- •3 The Financial Services Authority
- •4 Financial Services Compensation Scheme
- •5 Financial Ombudsman Scheme
- •6 Financial Services and Markets Tribunal
- •7 The Bank of England
- •8 Bank insolvency
- •9 Illicit finance
- •10 Conclusion
- •11 Recommended reading
- •1 Introduction
- •1 Introduction
- •2 Evolution of the consumer credit market
- •3 Consumer debt, financial exclusion and over-indebtedness
- •4 Irresponsible lending
- •5 Regulation of irresponsible lending
- •6 Irresponsible borrowing
- •7 Ineffective legislative protection for consumers
- •8 A change of policy
- •9 Lessons from the United States
- •10 Conclusion
- •11 Recommended reading
- •1 Introduction
- •2 Crowther Committee on Consumer Credit
- •3 Consumer Credit Act 1974
- •4 Formalities
- •5 Cancellation of agreements
- •7 Documentation of credit and hire agreements
- •8 Matters arising during the currency of credit or hire agreements
- •9 Credit advertising
- •10 Credit licensing
- •11 Unfairness test
- •12 Other powers of the court
- •13 Financial Ombudsman Service
- •14 Enforcement
- •15 Consumer Credit Directive
- •16 Conclusion
- •17 Recommended reading
- •Bibliography
- •Index
539 |
10â Credit licensing |
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prominence, and must be more prominent than any other cost information and |
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any trigger.’168 |
10â Credit licensing
The CCA 1974 stipulates that a licence is required to provide a consumer credit business or a consumer hire business.169 The licence application must be made in writing together with the fee.170 There are two types of licence that can be granted by the OFT: a standard and a group licence. A standard licence is ‘issued by the OFT to a person named in the licence on an application made by him, which, during the prescribed period, covers such activities as are described in the licence’.171 This type of credit licence is the one most commonly granted by the OFT, whilst a group licence is normally granted for companies. A group licence is one ‘issued by the OFT (whether on the application of any person or of its own motion), which, whilst the licence is in effect, covers such persons and activities as are described in the licence’.172 The OFT must grant a group licence ‘only if it appears to it that the public interest is better served by doing so than by obliging the persons concerned to apply separately for standard licences’.173 This is referred to as the ‘public interest test’.
The OFT has the power to renew or vary on request the terms of a group licence;174 refuse, revoke or suspend a group licence;175 compulsorily vary the group licence;176 grant a group licence in different terms from those applied for177 and exclude individual members from the cover of the group licence.178
The CCA 1974 provides that ‘a person who engages in any activities for which a licence is required when he is not a licensee under a licence covering those activities commits an offence’.179 Therefore, if someone fails to obtain a licence to offer credit that person commits an offence.
The consumer credit licensing system as originally set up by the CCA 1974 was criticised as ineffective, prompting reform in the CCA 2006. Indeed, Brown took the view that ‘the main body of the 2006 Act is concerned primarily with further requirements for information provision and a considerable overhaul of the licensing system. With regard to the latter, the 2006 Act gives the OFT more power to manage the licensing system more efficiently, for example, in terms of the application procedure, requirements imposed on licensees and duties with regard to information.’180
Importantly, the CCA 2006 amended the definition of both a standard licence and group licence and allowed the OFT to grant an indefinite standard
168 |
OFT, ‘Credit advertising’ (n/d), available at www.oft.gov.uk/about-the-oft/legal-powers/legal/ |
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cca/guidance. |
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169 |
CCA 1974, s.21(1).â 170â Ibid. s.6(2).â 171â Ibid. s.22(1)(a). |
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172 |
Ibid. s.22(1)(b).â 173â Ibid. s.22(5).â 174â Ibid. s.30. |
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175 |
Ibid. s.32(1).â |
176â Ibid. s.30(2).â |
177â Ibid. s.30(1). |
178 |
Ibid. s.30(3).â |
179â Ibid. s.39(1).â |
180â Brown, above n. 3, at 320. |
540 |
The Consumer Credit Act 1974 |
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licence.181 The purpose of this provision was to allow the OFT to issue either an indefinite standard licence or one for a certain period of time.
The CCA 2006 also amended the application process for a standard credit licence.182 Applicants for a standard licence must state whether they are applying for the licence to cover the carrying on of that type of business with no limitation; or for the licence to cover the carrying on of that type of business only so far as it falls within one or more descriptions of business.183 The OFT has the power under the CCA 2006 amendments184 to vary a standard licence and even wind up the standard licensee’s business.185 Professor Macleod took the view that ‘it would appear that an applicant has a right to the issue of a standard licence provided only that there are satisfied the two conditions as to type of business and fitness, rather than that issue being in the discretion of the OFT’.186
The CCA 2006 also altered the test used to determine whether or not a person applying for a licence is ‘fit’ to do so. Under its original provisions (retained in amended form by the CCA 2006), the CCA 1974 provided that, when considering an application for a licence, the OFT must be satisfied that the applicant is a ‘fit person’ having ‘regard to any circumstances appearing to it to be relevant’, including any evidence tending to show that the applicant or any of the applicant’s past or present employees, agents or associates or, or where the applicant is a corporation, any person that appears to be a controller of such an entity, has committed any offence of fraud or dishonesty or violence,187 breached any provision of the CCA 1974,188 practised discrimination on grounds of sex, colour, race or ethnic or national origins in, or in connection with, the carrying on of any business,189 or has engaged in business practices which appear to be deceitful or oppressive, or otherwise unfair or improper.190
Under the CCA 2006 reforms, the OFT stated that it had adopted a more demanding fitness test which would vary depending upon the level of risk faced by consumers. Businesses and individuals applying for licences for riskier credit businesses would be required to demonstrate to the OFT that they were both
‘fit’ and ‘competent’ to do so. Once a licence has been granted by the OFT, it was imperative that the licensee maintained the standard of fitness expected. The CCA 2006 reforms attempted to strengthen the unfitness test by adding ‘some positive criteria of competence’.191 It is now provided:
In determining whether an applicant for a licence is a fit person for the purposes of this section the OFT shall have regard to any matters appearing to it to be relevant including (amongst other things):
181CCA 1974, s.22(1), as amended by CCA 2006, s.34.
182CCA 1974, s.24A, as inserted by CCA 2006, s.28.
183 Ibid. s.24A(1)(a) and (b).â 184â CCA 1974, s.30(1), as amended by CCA 2006, s.31.
185CCA 1974, s.34A, as inserted by CCA 2006, s.32.
186Macleod, above n. 3, at 206.
187CCA 1974, s.25(2A)(a), as amended by CCA 2006, s.29.
188 |
Ibid. s.25(2A)(b).â 189â Ibid. s.25(2A)(d).â 190â Ibid. s.25(2A)(e). |
191 |
Macleod, above n. 3, at 245. |
541 |
10â Credit licensing |
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(a)the applicant’s skills, knowledge and experience in relation to consumer credit businesses, consumer hire businesses or ancillary credit businesses;
(b)such skills, knowledge and experience of other persons who the applicant proposes will participate in any business that would be carried on by him under the licence;
(c)practices and procedures that the applicant proposes to implement in connection with any such business;
(d)evidence of the kind mentioned in subsection (2A) [i.e., the negative criteria listed above].’192
Furthermore, the CCA 2006 also specifically provided that the business practices that the OFT could consider to be deceitful, oppressive, unfair or improper ‘include practices … that appear to the OFT to involve irresponsible lending’.193 Indeed, the OFT stated in its 2009 Annual Report that ‘the fitness test was extended explicitly to cover irresponsible lending’.194
The OFT is under a statutory obligation to publish guidance notes on how it establishes the ‘fitness’ of the credit licence application.195 When determining whether or not a person or business is fit for the purposes of obtaining a credit licence, the OFT considers any relevant circumstances, which can include any evidence of past misconduct, the skills and knowledge of the people managing and running the business in relation to the licensed activity (this includes any relevant experience) and the practices and procedures that they operate in the organisation of the business.196 Having adopted a risk-based approach towards the licensing application system (see above), the OFT has stated that it will focus on two particular issues.197 First, their assessment will concentrate on ‘evidence that raises doubts about the personal integrity of individuals running or controlling a licensed business.’198 Examples of such evidence include, amongst other things, criminal offences for fraud or dishonesty, any breach of the CCA 1974 and its regulations, any breach of consumer protection laws, or any breach of the rules or principles of the FSA. Secondly, the OFT will also consider any ‘business activities that because of either their nature or past association with high levels of complaint have a greater potential for consumer detriment’.199 In addition, the OFT will consider a list of positive factors whilst determining whether or not to issue a credit licence. This includes, for example, membership of an OFT approved consumer code scheme, authorisation or approval by the
192CCA 1974, s.25, as amended by CCA 2006, s.29.
193CCA 1974, s.29(2A), as amended by CCA 2006, s.29.
194OFT, Flexibility for Changing Markets, Annual Report and Resources Report 2008–2009 (London, 2009) 26.
195CCA 1974, s.25A.
196OFT, Consumer Credit Licensing: General Guidance for Licensees and Applicants on Fitness and Requirements (London, 2008) 3.
197For a useful comparative discussion of the risk-based approach adopted by the FSA see S. Stewart, ‘Coping with the FSA’s risk-based approach’ (2005) 13(1) Journal of Financial Regulation and Compliance 43.
198 OFT, above n. 196, at 3.â 199â Ibid. 4.
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The Consumer Credit Act 1974 |
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FSA, a record of fair dealing over a significant amount of time and a record of liaising with local authority trading standards services.200
If the OFT refuses an application for a consumer credit licence, from 6 April 2008 the applicant was entitled to appeal to the Consumer Credit Appeals Tribunal. The functions of that Tribunal were transferred to the First-tier Tribunal on 1 September 2009, which now hears and decides appeals against decisions of the OFT relating to its licensing decisions under the CCA 1974 and the imposition of a financial penalty on a licensee under the CCA 2006.201 The Tribunal has a wide range of powers at its disposal. For example, it may confirm the determination appealed against; quash that determination; vary that determination; remit the matter to the OFT for reconsideration and determination in accordance with the directions (if any) given to it by the Tribunal; and give the OFT directions for the purpose of giving effect to its decision. However, the Tribunal does not have the power to increase the level of the penalty imposed, or extend the time within which the penalty must be paid.
Examples of appeals from disgruntled credit licence applicants which have been heard by the Tribunal include: Road Angels Non-fault Accident Management Ltd v. Office of Fair Trading, where the Tribunal granted an appeal against a decision to refuse a standard licence application;202 Finance Select (UK) Ltd v. Office of Fair Trading, where the Tribunal determined that the OFT had failed to comply with the notice provisions of the CCA 1974;203 Mark Cooper v. Office of Fair Trading,204 where the Tribunal upheld the decision of the OFT to revoke the licence of the applicant due to a conviction for obtaining property by deception; and Vrajilal Laxmias Sodha (trading as V. L. Sodha, M. N. S. Financial and M. N. S. Consultancy) v. Office of Fair Trading,205 where the Tribunal upheld the decision of the OFT to renew a standard credit licence.
The OFT emphasised that ‘the Consumer Credit Act 2006 amends the CCA 1974 to include new provisions to improve and strengthen the licensing regime administered by the OFT’.206 In line with the amendments already discussed above, the OFT has a wide range of enforcement powers for breaches of a consumer credit licence. Indeed, Patient took the view that ‘some of the most significant changes to be introduced by the [2006] Act relate to the powers of the OFT’.207 She pointed out how the OFT has been given additional enforcement powers: ‘when issuing licences the OFT will be able to publish guidance in relation to how it determines whether persons are “fit” to hold a licence; where the OFT is dissatisfied with any matter in connection with a business carried on or proposed to be carried on by a licensee it may by notice require a licensee to do
200Ibid. 3.
201CCA 1974, s.41A, repealed by Transfer of Functions of the Consumer Credit Tribunal Order 2009, SI 2009/1835, an Order made under the Tribunals, Courts and Enforcement Act 2007.
202CCA/2008/0003.â 203â CCA/2008/0002
204 CCA/2008/0006.â 205â CCA/2008/0005.
206OFT, Consumer Credit Licensing: Statement of Policy on Civil Penalties (London, 2008) 1.
207J. Patient, ‘The Consumer Credit Act 2006’ (2006) 21(6) Journal of International Banking Law and Regulation 309, 314.
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10â Credit licensing |
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or refrain from doing something specified in the notice; the OFT will be able to |
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impose a financial penalty on anyone who fails to comply with a requirement |
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imposed on them. The fines may be up to £50,000.’208 |
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The OFT has the ability to suspend, vary and revoke a licence; it can ref- |
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use applications, impose requirement on existing and new licences and grant |
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licences on different terms. The ability to impose requirements on a licence |
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is a new enforcement power for the OFT.209 CCA 1974, section 33A provides |
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that the OFT is entitled to impose a requirement on a licence where it is dissat- |
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isfied with any matter in connection with ‘(a) a business being carried on, or |
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which has been carried on, by a licensee or by an associate or a former associ- |
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ate of a licensee’,210 or in connection with ‘(b) a proposal to carry on a business |
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which has been made by a licensee or by an associate or a former associate of |
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a licensee’,211 or with ‘(c) any conduct not covered by paragraph (a) or (b) of a |
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licensee or of an associate or a former associate of a licensee’.212 The require- |
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ment imposed may compel or stop the licensee from doing something which |
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the OFT is dissatisfied with.213 |
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In addition, the OFT has the ability to impose a financial sanction of up to |
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£50,000 when a licensee fails to observe a requirement that has been imposed |
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on a standard licence or as a reasonable person in relation to a group licence.214 |
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In January 2008, the OFT published a statement on its policy towards the |
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imposition of financial penalties for breaches of the credit licensing regime.215 |
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There are four issues that the OFT will focus on before imposing a penalty: pro- |
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portionality; changing behaviour; no (or limited) financial benefit obtained |
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from non-compliance; and consistency.216 The OFT will also consider a non- |
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definitive list of other factors. This includes, for example, whether or not the |
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non-compliance is simply a one-off breach or a series of habitual breaches? Has |
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the licensee taken the necessary measures to ensure that the non-compliance |
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has stopped. Has the licensee co-operated with the OFT? Was the firm’s senior |
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management or controlling mind aware of the non-compliance?217 |
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Prior to imposing a financial penalty, the OFT is required to inform the |
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recipient of the penalty that is to be imposed.218 Professor Macleod stated |
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that ‘the Office of Fair Trading may give a person notice that it is minded to |
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impose such a penalty, what may be termed a “yellow card”, so that the alleged |
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defaulter may make representations to try to dissuade it’.219 The notice must |
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state the anticipated amount of the penalty;220 justify the reasons for imposing |
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a penalty;221 state the proposed period for payment of the penalty;222 and invite |
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him to make representations in accordance with CCA 1974, section 34.223 |
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208 |
Ibid.â 209â CCA 1974, s.33A, as inserted by CCA 2006, s.38. |
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210 |
Ibid. s.33A(1)(a).â |
211â Ibid. s.33A(1)(b). |
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212 |
Ibid. s.33A(1)(c).â |
213â Ibid. s.33A(2)(a) and (b). |
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214 |
Under ibid. ss.33A, 33B, or 36A. See CCA 1974, s.39A, as inserted by CCA 2006, s.52. |
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215 |
OFT, above n. 206.â |
216â Ibid.â 217â Ibid. 7–8. |
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218 |
CCA1974, s.39A(1).â 219â Macleod, above n. 3, at 253.â 220â CCA 1974, s.39A(2)(a). |
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221â Ibid. s.39A(2)(b).â |
222â Ibid. s.39A(2)(c).â 223â Ibid. s.39A(2)(d). |