- •Content
- •Introduction
- •In the process of implementation of these communication skills significant role plays non-verbal communication.
- •In many ways, expression of the eyes depends on the pupils. The pupils dilate if man is excited and a narrows angrily, gloomy, if a person is full of suspicion.
- •In the literature we come across classifications of gestures on various grounds. Here are some examples of some of them.
- •Section 1.1. Approaches to defining the non-verbal codes of communication
- •Section 1.2. Classification of non-verbal codes of communication
- •Illustrators - gestures, closely associated with speech and supplementing it in different forms. They are:
- •Verbal channel: «We have good relations».
- •Brief Summary of Chapter 1
- •Chapter 2. Non-verbal means of communication as symptoms of the conflict situation
- •Section 2.1. The notion of a conflict
- •Section 2.2. Types of a conflict
- •Vertical conflicts are those which happen between people subordinate to each other.
- •In terms of social interaction conflicts are classified into ethnic, intergroup, intragroup, interpersonal and intrapersonal. [Deutsch m, 2005, 54]
- •Section 2.3. The external manifestations of non-verbal codes in a conflict situation
- •Brief Summary of Chapter 2
- •Chapter 3 Verbal manifestations of non-verbal means
- •The Girl Who Played with Fire (by Stieg Larsson). Chapter 5, page 102.
- •A Red Herring without Mustard (by Allen Bradley, chapter 2, p.26)
- •On the corner of love (by Adam Moffat, chapter 14. P.178)
- •Harry Potter and the Deathly Hallows (by j.K. Rowling, chapter 12: Silver and Opals. P. 322)
- •Hp and the Goblet of Fire (by j.K. Rowling, Chapter 14: Felix Felicis, p. 213)
- •Brief summary of the Chapter 3
- •Conclusion
- •Список литературы
- •List of used fiction
- •List of lexicographic publications
Brief summary of the Chapter 3
From the analyzed examples of fiction abstracts it is clearly seen that non-verbal codes rarely imply their own information. Its interpretation depends on their interaction with verbal codes and other types of non-verbal communication that is multiple codes.
In nine books there were analyzed ten conflict situations each containing from ten to twenty/thirty non-verbal cues. All in all there are approximately about 100 separate examples of non-verbal codes. The situations were taken from the beginning to the climax/end of the conflict. Mostly non-verbal cues weren’t analyzed separately but in interaction with other types of non-verbal and verbal communication.
The main roles in both types of conflict play proxemics and prosodic. If the beginning of the conflict is usually expressed by prosodic codes (rising of the voice, stressing out words, etc.) the peak of the conflict is usually includes multiple codes – the interaction of proxemics and prosodic codes (pivot of the body, shortening the distance while whispering, shortening or widening the distance while screaming). As a mono code proxemics can express the climax of the conflict usually in sharp, quick, unexpected movements, classically by shortening the distance and/or engaging in physical contact with one of the participants.
Conclusion
The value of the work lies in the fact that it contributes to the further development of the theory and practice study of nonverbal components of communication, its interaction with the verbal component of communication. The following aims were achieved:
1) The preview of different approaches of different means of communication.
2) The finding of spheres of non-verbal behavior for their detailed analysis.
3) The definition of the notion of conflict and its classification
4) The analysis of examples from fiction that reflects stages in development of the conflict.
5) The analysis of ways of interaction between different non-verbal systems.
As it is clearly seen from the analysis of the examples non-verbal codes are the part of the total information which is passed with the help of non-verbal and verbal means. When speaking about the vertical conflicts it is seen from the examples that in this type of conflict non-verbal information is usually opposing the verbal information. Especially at the early stages of conflict: at the beginning and development, or up to the end of it when the conflict is closed. When the participants are bound by some social relations the conflict is not emotional, it is rather strict and calm. But the specter of non-verbal means in such type of the conflict is wider as participants try to express their emotions avoiding the verbal means. The climax of the conflict rarely includes engagement in physical interaction. The end of the conflict is usually achieved by submission of one of the participants.
In horizontal conflicts non-verbal codes are usually support the verbal information. This type of conflict is more emotional, the non-verbal cues are stronger and more noticeable. The beginning is abrupt, the climax is usually includes touching with the intention to hurt.
The main roles in both types of conflict play proxemics and prosodic. If the beginning of the conflict is usually expressed by prosodic codes (rising of the voice, stressing out words, etc.) the peak of the conflict is usually includes multiple codes – the interaction of proxemics and prosodic codes (pivot of the body, shortening the distance while whispering, shortening or widening the distance while screaming). As a mono code proxemics can express the climax of the conflict usually in sharp, quick, unexpected movements, classically by shortening the distance and/or engaging in physical contact with one of the participants.
The interesting conclusion is that there is no formula for denoting the conflict only by non-verbal means. As it is seen from the analysis conflict can be expressed both by whispering and screaming, by shortening or widening the distance. As I can say from analyzed examples interpretation depends mostly on the context: the social positions of the participants, their temper, the proxemic capability of the participants, the origin of the participants, their sex, age, etc.
The minor role in both conflicts plays body language. Eye-contact, gestures, body language is usually supporting the change in proxemic and prosodic codes. Kinesic codes do not usually autonomously carry information. As it seen from the examples in practical part of my diploma they usually support or strengthen the verbal information.