Situation 23

You work as a personal development coach. You are invited to give a speech for the employees how to make a good impression and “get on” in the career.

Thank you for inviting me here. I'm honored with your invitation!

To every newcomer at the beginning of his career, I would like to recommend to do his best, apply all his forces, be attentive to what others say.

Be friendly, open-minded, don't panic!

Try to make new friends, stay positive and ready to work hard especially at the beginning of the professional ladder.

Situation 24

You are a corporate culture specialist. Prepare to give a short talk for new employees from a different culture how some aspects of your culture influence expected behavior. (in meetings, relationships between staff, teamwork, responsibilities, company policy and social events).

At work Belarusians are very responsible and motivated.

Speaking about the relations between staff, we apply more individualistic approach.

As we work in a team, we are team players who are responsible for executing their responsibilities.

Company policy comprises the organization of social events. Our staffs like them

Situation 25

What will you do in a “conflict” situation when your boss is planning to get rid of the coffee area for the employees?

Being an HR specialist in case of having a 'conflict' between boss and staff, I will ask about the problem both parties.

If the boss is angry that the staff spends too much time on having coffee breaks, I will talk to staff and try to know why there is such a high level of absenteeism.

In other words, I will look for the roots of the problem.

Probably, the system of work organization needs updates.

In this case, I will develop a program of improving the situation and change the mode of doing business.

Maybe; some additional and bonuses are needed.

If it's true, I will discuss about the possibility of perks attribution with the top management of the company.

If the top management agrees, I will put my plan into actions.

If the problem is not possible to solve in this way, I will allow to have 3 breaks per day each staff with a length of 10-15 minutes or divide this pauses into 6, 5 minutes each.

Hope, these ideas will solve problems.