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.pdfdecided that it was too late, and the organizers moved it (4) to the 15 of March. There is nothing unusual in this practice – things just happen. When the Whole Sale Club Committee actually had a meeting, it was very productive, for the chairperson was in charge of it (5) very efficiently and the Committee made some significant decisions about changing some member rules. One Committee member did not go (6) to the meeting. But the quorum was OK. Note: urgent - срочный
Text 3
The Debates Happen to Be Very Stormy Sometimes
Vocabulary
deal (v.) |
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- обращаться, иметь дело |
ensure fair play (v.) |
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гарантировать честную игру |
argumentative (adj.) |
- |
склонный спорить, спорщик |
happen (v.) |
- |
происходить, случаться |
wander off the subject |
- |
отклоняться от темы |
even if – даже если |
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даже если |
timid (adj.) |
- |
скромный, застенчивый |
even if |
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– даже если |
timid (adj.) |
- |
скромный, застенчивый |
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Part I
The debates happen to be very stormy sometimes, and in this situation the chairperson should act as a referee whose job is to ensure fair play through careful watching and listening.
If you are a chairperson, you must ensure that the timid have a chance to say what they want (1), deal in a diplomatic way (2) with argumentative and be kind with a person who you have asked to take notes(3).
Make sure you stick to the time you have allowed (4) for each point (4) and keep things moving by not letting people
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wander off the subject(6). Get decisions made1 and recorded even if it is to postpone the matter until the next meeting. If someone at the meeting is being difficult2, offer to continue the discussion personally at a more appropriate time.
Notes: 1 – примите решение;
2 – если с кем-то на собрании трудно иметь дело…
3 – stick to time – придерживаться регламента.
Task 6
Read texts 2 and 3 again and memorize recommendations for the chairperson and rewrite the recommendations using synonymous expressions from the box. Use the modal verbs (must, should, have to).
minute-taker; tactfully; make their point,
you have allocated for each point; avoid digressions
Models of sentences to speak:
-You should / you must / you will have to …
-It‟s recommended …
-If I were a chairperson, I would …
-The best way to organize… is to …
-Never …. , when you ….
-The successful meeting demands …
-The best piece of advice for the organizers of the meeting is …
-When you want to organize a really productive meeting, …
-If I were to organize a meeting, I would …
-When you organize a meeting< you should follow certain rules, such as …
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Part II
How to Encourage People to Speak
Vocabulary
be aware of = understand = |
- осознавать, понимать, знать |
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know |
- |
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purpose = objective = goal = |
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цель |
budgeting limits – |
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бюджетные или финансовые |
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ограничения |
get the ball rolling |
- ввести мяч в игру |
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the way I see it |
- |
то, как я это вижу |
certain amount of freedom– |
- |
некоторый объем свободы |
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To kick the ball rolling and to keep it rolling during the meeting, there are some standard expressions to begin.
I.Opening the meeting. You may start by saying one of these:
It‟s about time we got started. |
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Shall we make a start? |
Let‟s begin, shall we? |
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Let‟s get down to |
Ok. We have a quorum and I |
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business. |
think we can start. |
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Ok, let‟s get started. |
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Then the chairperson should make appropriate introduction, |
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like this: |
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As you know we have |
The purpose of the meeting |
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gathered here to discuss … |
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is … |
As you are aware … |
The main objective is … |
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We‟ve arranged this meeting |
Today we are to … |
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(talks)… |
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II. Inviting people to speak. Inviting people to speak, a chairperson can use some encouraging phrases:
Would you like to open the discussion, Kate?
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Perhaps, you would like to get the ball rolling, Ivan?
Would you like to start, Ann?
III.Asking for someone’s opinion. The most appropriate expressions will be the following:
What‟s your opinion of …., Kate?
What do you think about this, Ann?
What are the general feelings on1 this?
Note:1,2 - pay attention to the preposition on in these expressions.
IV. Making your point. The participants of the discussion may use these expressions:
I believe we must have certain amount of freedom in this field.
As I see the situation, we can‟t allow…
It looks to me as if…
Task 6
Match the sentence beginnings (1-5) with the correct endings (a- e). All the sentences have the above recommended expressions.
1 |
The way |
a |
I think that the samples w will give |
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may help us to bring new customers. |
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2 |
Personally |
b |
as if the advertising department does |
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not know about the budgeting limits. |
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3 |
It looks to me |
c |
I see it, all the departments should be |
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looking at what is available now, not at |
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what they could have. |
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4 |
It‟s clear to |
d |
opinion, we should develop new tactics. |
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5 |
In my |
e |
me that the situations should be |
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carefully analyzed to avoid similar |
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events in the future. |
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Part III
Making Your Point: Agreeing or Disagreeing
There are no discussions without arguments. Whenever people discuss anything, some people may agree with you, but some disagree. There may be differences of opinions, but the main thing is to keep calm and remain courteous. It is OK to disagree but it isn‟t OK to be impolite or rude and to lose your temper.
Of course, when there is disagreement on important issues, some participants of the discussion can become angry and shout. Unfortunately, it is also a way of making your point. It is in the human nature but it is not a civilized way of discussing things if you want to come to some productive outcome.
Keep in mind that, first of all, your argument is a set of ideas that you use to prove your point, to show that what you are saying is true.
Note: the verbs agree or disagree demand the preposition with him/her/you.
Agreeing. Strong agreement. If you are very sure about the issue and intend to stand firm, you may say one of these:
You are perfectly right. |
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Exactly! We have to look at |
The costs involves are too |
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all our employees as one |
high. |
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team |
I could not agree more. We |
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You are absolutely right. |
obtained new customers after |
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It‟s high time to make |
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that series of successful |
necessary changes in our |
presentations. |
practices. |
Precisely! Intuition and |
There is no doubt about. I |
scientific approach go hand |
am on your side. |
in hand today in all spheres. |
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Mild agreement. This will certainly sound more polite and appropriate for the situation of business meetings and talks.
You may be right there, |
I suppose so. They seem to |
but we are already ten |
go on using the old |
percent over the budget. |
techniques and be happy |
That’s true I suppose. |
.about it. |
There must be some limits |
Possibly, in some cases it |
on what they spend. |
worked, but we can‟t rely on |
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this practice forever. |
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Disagreement. Mild disagreement. These beginnings allow to introduce how you yourself see the situation without arousing the opposition from the very start.
That isn’t really how I see |
I can’t really go along with |
it. Their budgeting should |
you there. We can‟t increase |
be increased by reasonable |
budgeting of it this year. |
amount. |
I think you are mistaken in |
I don’t really agree. The |
this. This old practice should |
money spent on free |
not go on. |
samples at presentation |
I’m afraid I can’t agree |
aren‟t a waste. |
with you. We all worry |
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about it. |
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Strong disagreement. This will show that you are really firm and can‟t change your mind about it.
I am sorry, but that’s out of |
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Of course not, we can’t do |
the question. You can‟t |
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it. |
expect new budget |
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That’s absurd, there must |
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allocations.
I think you are wrong. The costs are not excessive.
be some other way out.
That’ ridiculous! I am sure you can‟t insist on this in earnest.
Note: the expressions That’s ridiculous and That’s absurd are very strong and will sound offensive.
Part IV
Discussion Techniques:
How to Reach Agreement, Consensus or Compromise Vocabulary
hedging (n.) |
- уклонение от прямого ответа |
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accept (v.) |
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принимать, соглашаться |
in particular |
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в частности |
we are running out |
- у нас заканчивается время |
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of time (v.) |
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unless (adv.) |
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если только не |
refer back ( to what |
- ссылаться на сказанное ранее |
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was said before) |
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corner (n.) |
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загонять в угол |
deadlock (n.) |
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тупик |
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So, what is actually a productive outcome? Concluding the discussion, the sides should come to agreement, consensus or compromise.
It may be possible to reach an agreement or to reach an agreement about something in particular and leave the other matters for a while if the situation that allows or come to a consensus, to something all the sides can agree with.
It may be possible to compromise or find a compromise when people accept less than they wanted at first.
The most negative outcome of meetings and negotiations is when the differences are so great that there just be disagreement,
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at least for the present, in current conditions. Techniques to come to productive outcomes include hedging.
Hedging is a very common technique at meetings and negotiations. It is used when you avoid disagreeing directly. To hedge, you could say:
I take our point about |
I see/ I know what you mean |
increasing the budgeting |
but we must take into |
but… |
account …. |
I understand when you are |
I hear where you are coming |
saying about economizing |
from on this, but we must |
but… |
remember about … |
To reach anything productive: an agreement, consensus or compromise, facts and opinions are often checked and rechecked. Checking understanding, interrupting and referring back also may be expressed in some standard familiar ways instantly understood by everybody.
To interrupt someone politely, one should say:
Can I come in here? |
Sorry to interrupt you but… |
If I can just stop you for a |
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moment… |
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To refer back to what was said earlier, one may say: |
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As we were saying earlier… |
To go back to what I was just |
To go back to what X was |
saying.. |
saying about… |
To remind you about what |
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we have come to earlier… |
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All guidebooks on business meetings and talks say in plain words: DON’T CORNER! Whatever happens, all the participants should leave space to the other side to come out of the deadlock if they actually plan to reach some productive outcome, productive for both sides. Here the role of the
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chairperson is really great. He or she should say the right words concluding the meeting.
Task 7
Read the text and underline the expressions which are key words signaling there is a chance that some consensus may be found, at least in the future.
“Right. I‟m afraid we are running out of time so we are going to stop there. To go over what has been said there is a disagreement about allocating the finance for the department. I‟ve listened to both sides of the argument. I think I can sum it up by saying that there is the problem of creativity versus1 expenditures. We haven‟t come to a compromise so far. I‟ll let you know the solution to this problem by the end of the next month. So unless anyone has anything else to add, I think that‟s it.
Thank you all for coming.
Note: 1 - против
Task 8
Here are six extracts from newspapers report of a public meeting. Put the extracts into the correct order.
1
a compromise or a consensus. There was total disagreement. After four hours of heated discussion, Ms. Johns said, “It‟s been a very interesting discussion but we are running ….
2
out of time and we are going to stop there. I‟ll let you know the committee‟s decision about the solution to this problem by the end of the week.
3
So unless anyone has anything to add, I think that‟s it. wasa very
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useful meeting. Thank you for coming.”
4
There were strong differences of opinion at last night‟s meeting to discuss banning of cars from the center of Newtown. A lot of issues
5
saying it would improve the quality of life. It was not possible to come to
6
were covered and arguments of both sides were heard. To sum up the arguments, there were those who thought that banning cars in the downtown would damage shops and business in the town.
Others disagreed,
Text 5
Negotiations: Situations and Negotiators
Part I
Vocabulary
wage(n.) |
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заработная плата |
merge(n.) |
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слияние |
take-over(v.) |
- |
поглощение (одной компании |
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другой) |
trade disputes(n.) – |
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торговые споры |
labor disputes(n.) – |
- споры по трудовым отношениям |
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contract disputes |
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споры по контракту |
settle disputes(v.) |
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разрешать спорные вопросы |
tough negotiator (n.) |
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жесткий переговорщик |
bargain (n. v.) |
- |
сделка, торговаться |
conduct negotiations |
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вести переговоры |
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