- •Федеральное агентство по образованию Нижегородский государственный университет им. Н.И. Лобачевского
- •032301 «Регионоведение»
- •Введение
- •Contents
- •Self-study task…………………………………………………………………... 21
- •Unit I presentations Warm up
- •Aw – Alan WroxIey, dc – Derek Crown
- •Vocabulary
- •Language practice
- •Phrasal verbs: 'keep'
- •My biggest mistake
- •Vocabulary
- •2. The two stories have a similar structure. Put the extracts into the correct order under the following headings:
- •3. Make up your own short story to tell the group. Describe an experience you have had. It could be about
- •Delivery
- •Voice quality
- •Visual aids
- •1. You are going to hear a presentation by a representative of Volvo Motors. Before you listen, use these words and phrases to complete the sentences below. The first one is done for you.
- •2. Listen. Are these statements true or false? If they are false correct them.
- •3. Now listen again and discuss the following questions:
- •1. Work in pairs or small groups. Discuss these points about the city you live in:
- •Vocabulary
- •1. You are going to give a short presentation in English. What do you think will be most difficult:
- •Starting
- •Visuals
- •Verbs to Explain Objectives
- •Intermediate questions
- •Highlighting and emphasizing
- •Engaging your audience
- •Interesting facts
- •Interesting examples
- •Visual aids – design and type
- •Introducing the visual
- •Body language – being persuasive
- •Communicating styles
- •1. Choose between formality and informality
- •2. Balance personal against impersonal
- •3. Balance ‘stating’ against ‘questioning’
- •4. Balance ‘emphatic’ against ‘relaxed’
- •Closing a presentation
- •Inviting questions
- •Handling questions
- •1. Wrong person
- •Cross cultural tips
- •Involvement Factor
- •11.Golden rules
- •Meetings Warm up
- •Vocabulary
- •Make meetings work for you
- •Running a meeting
- •Attending a meeting
- •Vocabulary
- •1. Guess the meaning of the following words and word expressions using the text and give their explanations in English:
- •2.Match the words and expressions in column a to the explanations in b.
- •Listening 1
- •It's important to ask the right questions to make sure you understand what people are saying in meetings. Supposing you were at a meeting and someone said:
- •Work with a partner. Think of some similar questions to ask about each of these proposals. Begin with the phrases in bold type in b-d above and invent your own endings:
- •Language practice
- •Writing 2
- •Reading 2 Pre-reading discussion
- •1.Think of the meetings you have attended recently:
- •2. Work in small groups. Look at these problems and decide the best way of dealing with each problem. Which would be best?
- •3. Discuss the alternatives like this:
- •Vocabulary
- •1. Use the context to decide on the meaning of the following words and phrases from the text:
- •What makes а good meeting?
- •Meetings: key terms
- •Opening a meeting
- •Introducing the agenda
- •Giving and responding to opinions
- •Involving people
- •In my opinion
- •It would …
- •It wouldn’t …
- •Controlling
- •Interruptions
- •Asking questions
- •Making decisions
- •Closing a meeting
- •Problem-solving meetings
- •Vocabulary building
- •11.Meetings at a glance
- •Introduction – the chair
- •12. Cross cultural tips
- •13.Golden rules
- •Chairing
- •Participating
- •Negotiations
- •2. What do you think?
- •How to be a good negotiator
- •Reading I
- •The art of negotiation
- •Vocabulary
- •In this interview, you will hear Siobhan Quinn, Sales Manager at Texaco, talking about negotiating. Listen and check whether the following statements accurately reflect what she says.
- •Tapescript
- •2. Listen again, and make notes under the following headings and subheadings:
- •3. Prepare a presentation on the topic “The main skills needed at negotiations”. Use notes of the previous exercise.
- •What price sales success?
- •Business style: Body of an Application Letter
- •Some hints on negotiating preparation
- •Tapescript
- •2.Listen to Dialogue I again and decide which of the following statements about it are true:
- •3. Listen to Dialogue 2 again and decide which of the following statements about it are true:
- •Reading III a Story of Negotiating Starring “Phrasal Verbs”
- •Improve your wordpower
- •Idioms – strategy
- •Idioms – progress
- •Listening III
- •Language Practice
- •What makes а successful negotiation?
- •Effective Negotiating
- •Opening - creating the right climate
- •Introductions
- •Agreeing аn agenda
- •Introducing the agenda
- •Opening statements stating your position
- •Inviting interruptions
- •Invite а response
- •Clarifying positions
- •Making and responding to proposals
- •Introducing а review
- •Bargaining
- •Responding in the bargaining phase
- •Handling conflict and resolving sticking points
- •Identifying obstacles
- •10. Closing а negotiation
- •11. Negotiating - аn overview
- •Деловой английский: готовим презентации, проводим совещания, участвуем в переговорах
Communicating styles
People have different communicating styles. Understanding how you communicate is important to improve your presentation planning and performance. Consider your own style by asking yourself the questions in the table below. Remember – there is no right or wrong but you should have a balanced approach.
|
Communication factor |
Personal profile |
|
Systematic vs Organic |
So you prefer structured presentations to a more organic style? |
|
Formal vs Informal |
Do you prefer formal language, dress, posture to an informal approach? |
|
Closed vs Open |
Do you state facts or ask questions and discuss answers? |
|
Complex vs Simple |
Do you enjoy in-depth analysis or communicating simply and efficiently? |
|
Emphatic vs Relaxed |
Do you tend to overstate and exaggerate or just concentrate on the facts? |
|
Involved vs Impersonal |
Do you engage emotionally with your presentation subject or remain detached? |
Language choices
Now examine some of the ways in which differences in communicating style translate into differences in the language which we use.
1. Choose between formality and informality
Formal Phrases Informal Phrases
Good morning ladies and gentlemen … vs Hello, everyone …
On behalf of … may I welcome you to … vs Thanks for coming.
If I may, I’d now like to move on to … vs Right. Secondly, …
If you have any questions, feel free … vs Just interrupt with questions.
Formal Vocabulary Informal Vocabulary
Sakes have recovered. vs Sales have picked up.
We will acquire the company soon. vs We will buy it soon.
We perceive it differently. vs We see it differently.
We must utilize our competence. vs We must use our competence.
2. Balance personal against impersonal
Tense Passive – Impersonal Active – Personal
Present simple It is thought I think
Present continuous It is being examined We are examining
Present perfect It has been claimed An expert has claimed
Past simple It was arranged I arranged it.
Future This will be looked at later. I will look at this later.
3. Balance ‘stating’ against ‘questioning’
It is clear that … vs Would you agree that …?
I don’t think that … vs Do you think that …?
We must … vs Is there any way to …?
4. Balance ‘emphatic’ against ‘relaxed’
This is a really big problem vs This is a slight worry
This is a catastrophe vs This may cause a problem
I am convinced … vs I tend to think that …
!Presentation tip
Focus on your strengths.
Work on your weaknesses.
Closing a presentation
Signalling the end
OK. That brings me to the end of my presentation.
Right. That covers everything I wanted to say about …
So, that’s all I have to say.
Summarizing
To sum up then, …
In brief, …
Before I finish, let me just go over …
If I can briefly summarize, …
Concluding
To conclude, I’d like to say that …
I’d like to finish by saying …
In conclusion, …
Final recommendation
It seems to me, then, that we should …
I would therefore recommend / advise that …
Support
I have prepared some handouts which I will pass round.
I’ll give you my e-mail address in case you want to follow up something I said.
Closing
Thank you for listening so attentively.
Thank you for your attention.
I hope that this has been useful.