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Grammar practice

1.Read the extract from an interview in which a woman is talking about her career. Put the verbs in brackets into the correct form.

“I (have) ………… three jobs in my life so far. I (start) ………… as an Overseas Representative in Tunisia, Greece and Austria, and then I (work) ………… as an Assistant Resort Manager for two years in Turkey. I (head) ………... for promotion when I (decide)

…………. to leave in order to start a family. Anyway, now I’m back in work and for the last six months I (work) …………. as a Contracts Executive so usually I (spend) …………

a lot of time with hotel managers and (negotiate) ………… contracts for hotel rooms and services. On top of that I (select) ………… new resorts and locations.

At the moment. I’ve got a trainee with me who (do) ………… some research into…”

2.Peter is being interviewed on the radio about his career. Read the interview and put the verbs in brackets into the correct tense.

Interviewer: Peter (work) ………… in various sectors of the trade now for many years. As I understand it, Peter, you (work) in Bahrain, Kuwait and other countries in the Middle East and now you (work) in England?

Peter: Yes, that’s right.

Interviewer: Can you tell us how it all started?

Peter: Er… when I (leave) ………… school I joined the army and got my first posting to Bahrain.

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Interviewer: So how was that connected with tourism?

Peter: While I (work) ………… in Bahrain I was asked to set up a youth television service. So I left the army and continued to live in the Middle East. I (get) ………… on very well in the media business but (decide) ………… to take up a post at the Hilton Hotel in Kuwait.

Interviewer: So you had two changes of career. Why move again?

Peter: Well, it was something I (want) ………… to do.

Interviewer: But then you returned to England and Woburn. Why was that?

Peter: I felt that the time was ripe to return home. There (come) ………… a time when you fell a little homesick.

Interviewer: So what did you do at Woburn?

Peter: The job at Woburn was demanding but very enjoyable.

Interviewer: But you’ve moved again?

Peter: Yes. I couldn’t resist the challenge to have a say in the future needs of a heritage site such as Hadrian’s Wall. At present I (work) ………… to persuade government to understand the need for the conservation of our culture, but at the same time to allow for maximum visitor satisfaction.

Listening 2

1. Justine and Kitty both work at the Excelsior Hotel. They are talking to a group of tourism students about heir careers. Listen and complete the grid.

 

KITTY

JUSTINE

 

TRAINING

 

none

 

 

 

 

 

PART-TIME WORK

while at ………………….

while at school

 

 

Waitress

 

 

 

 

 

 

FULL-TIME WORK

 

 

 

 

conference organiser

 

 

 

 

conference

sales

 

 

manager

 

2. Read this summary of Kitty’s work experience. Then write a similar summary for

Justine.

When Kitty left school she went to college where she followed a three-year hotel management training programme. While at college she had several part-time jobs including working in a restaurant as a witness and in hotel reception. Her first full-time job was as a restaurant manager in a small hotel.

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Speaking

1.Discuss these questions with your partner.

1.What are the different sectors of the tourist industry? Make a list.

2.Is tourism an “industry”?

3.In what ways is tourism a “product”?

4.How is this “product” distributed to the consumer?

2.This diagram from J. Christopher Holloway’s “The Business of Tourism” shows the structure of the tourism industry. Fill in the gaps with words and phrases from the list.

 

 

 

 

 

 

 

 

 

 

Public sector

Private Sector

 

 

 

Producers

 

 

 

 

 

 

 

 

 

 

 

Support

Support Services

 

 

 

 

 

 

 

 

 

Services

 

 

 

 

 

 

 

 

 

Guiding services

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

National tourist

 

 

 

 

 

 

 

 

 

a____________

 

 

 

 

 

 

 

 

 

organizations

 

c_________

 

e__________

 

Man-made

 

Travel trade press

 

 

 

 

i_____________

 

 

 

 

 

 

attractions

 

 

 

 

 

 

 

 

 

 

Marketing support

 

Air transport

 

Hotels/motels

 

 

 

 

Resort publicity

 

Sea transport

 

Guest homes

 

Ancient

 

services

 

 

 

 

offices

 

 

 

Chalets, villas

 

monuments

 

 

 

 

 

 

 

 

 

Guide and timetable

 

d_________

 

Apartments

 

Activity

 

Public education

 

 

 

 

 

 

centres

 

and training

publications

 

 

 

 

 

 

 

 

Road

 

f___________

 

 

 

 

establishments

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Private ports/port

 

transport

 

Holiday

 

g_________

 

Public ports/port

 

(coach, car

 

centres

 

 

 

 

 

 

 

 

 

 

 

services

 

 

 

 

 

 

services

 

hire)

 

 

 

 

Catering

 

 

 

 

 

 

 

 

 

b____________

 

 

 

 

 

 

facilities

 

j_____________

 

 

 

 

 

 

h_________

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Tour operators and brokers

 

 

Travel agents

 

 

The tourist

 

 

 

 

accommodation

theme parks

camping and caravan sites

travel insurance and finance services

carriers

visa and passport offices

rail transport

private education and training establishments

regional tourist organisations

stately homes

3. Think of a real example of each of the sectors in the place you are studying, or for your native town. For example, for air transport, write down the name of an airport and an airline. When you have finished, choose a different country.

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Contents

Unit 6 Tourist attractions and entertainment …………………………………………4

Unit 7 The retail travel agent …………………………………………………………20

Unit 8 Tour operator ………………………………………………………………….36

Unit 9 Careers in tourism……………………………………………………………..53

Sources

1.Engene J. Hall. The Language of Tourism in English. Prentice Hall Regents, Engewood Cliffs, 1999.

2.Janice L/Landry, Anna H. Felsmile, Career & Technology, Prentice Hall, Englewood Cliffs, New Jersey, 1994.

3.Alison Pohl. Business English. Hotel and Catering. Penguin Books, 1996.

4.Miiram Jacob &Peter Strutt. English for International Tourism. Longman Limited, 1997.

5.Going International

6.Биржаков М.Б. Введение в туризм. – СПб.: Издательство Торговый дом «Герда», 2004.

7.Гостиничный и туристический бизнес. Под ред. проф. Чудновского А.Д. – М., Издательство ЭКМОС, 1998.

8.Папирян Г.А. Экономика туризма. – М.: Финансы и статистика, 1998.

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Отформатировано: Шрифт: 13 пт,

английский (США)

Отформатировано: Шрифт: 13 пт Отформатировано: Шрифт: 14 пт

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