ДЕЛОВОЙ АНГЛИЙСКИЙ
.pdfL I S T E N I N G
Exercise 1. Learn the below vocabulary and listen to the presentation about Rossomon PLC. As you listen , complete the organization chart that follows it.
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organizational - showing the way a company is organized structure - organization
Managing Director - director who is in charge of a whole company executives - people who put decisions into action
personnel - staff
training - teaching employees how to do something rationalization - making more efficient
region - part of a company to split - to divide
matrix (basis) -organized according to two sets of criteria, e.g. geographical functional
section - part of a company
subsidiary - company which is owned by a parent company affiliate - company wholly or partly owned by another company
Some of the language used to describe an organization in terms of:
∙hierarchy
∙responsibilities / functions
∙titles
∙affiliates
∙structure
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Hierarchy
MD (Managing Director)
Sales Director
The company is headed by the MD.
The Sales Director reports to the MD.
The Sales Director is under the MD.
The Sales Director is accountable to the MD
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Sales Director |
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Sales Assistant |
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The Sales Director is supported by a Sales team.
The Sales Director is assisted by a Sales Assistant.
Responsibilities/ functions
The Finance Department is responsible for accounting.
The R & d Department takes care of new product development. The Administration Manager is in charge of personnel.
Titles
Below are the main managerial titles with the US equivalents in brackets: Chairman (President)
Managing Director (Chief Executive Officer/ Senior VicePresident)
Finance Director (Vice-President - Finance)
Sales Manager (Sales Director)
Note
The Directors and Chairman of a company usually sit on the Board of Directors ( Executive Board)
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Affiliates
X
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A (51%) |
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B (70%) |
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C (55%) |
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X is the parent company.
A, B and C are subsidiaries ( more than 50% owned by the parent)
Structure
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Production |
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Methods |
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Complete the ORGANISATION CHART
Board
Human Resources
Department
Rossomon France
Rossomon Japan
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Marketing |
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Exercise 2. Now listen and read the text again and check yourself. ORGANIZATIONAL STRUCTURE OF ROSSOMON.
I’d like to say a few words about the organizational structure of Rossomon. Now, if you look at the transparency you will see that the Managing Director, that is Mr. Bunce, is responsible for running the company and is accountable to the Board.
Now, he is assisted by four executive departments. These are Human Resources, which is responsible for personnel, training and management development; then there is the Finance Department which takes care of corpo-
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rate finance and accounting; next we have the Management Services Department, >headed < by Peter Jenkins who is in charge of rationalisation throughout the company; and finally there is the R & D Department - research and development - which works closely with the five regions on new product development.
So this then brings me on to the regions. Directly under the Managing Director, there are five Regional Managers. Each of them is responsible for the day-to-day management of a territory - these are geographically split into North, South, East, West and Central Regions.
Now then, the five regions are supported by two sections - Marketing and Technical Services. They are organized on a matrix basis with section leaders accountable to the Regional Managers. They work closely with the regions on the marketing and technical side.
Now, in addition to the parent company, Rossomon has three subsidiaries, namely Rossomon France, Germany and Japan. The subsidiaries report to the Export Sales Department, which in turn is accountable to the Board.
Right, well that’s a brief overview. Are there any questions?
Exercise 3. Complete the sentences using the organization chart in the previous exercise and the language from active vocabulary.
1 The Managing Director _______ to the Board.
2 The Managing Director _______ for running the company.
3 The Managing Director _______ by four executive departments. 4 _______ The Managing Director, there are five regional devisions. 5 Each Regional Manager _______ of a territory.
6 The five regions _______ by two other sections - Marketing and Technical Services.
7 The Section Leaders _______ the Regional Managers.
8 In addition to the _______ company, Rossomon has three _______
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Rossomon France, Germany and Japan.
9 The subsidiaries _______ to the Export Sales Department. 10 The Export Sales Department is _______ to the Board.
S P E A K I N G
Exercise 1. Read this short presentation of the management team of this British company. Then write the correct letters (a-n) in the right places in the organization chart.
At the top of the company, the Chairman of the Board [a] is responsible to the shareholders and the day-to-day running is the responsibility of the Chief Executive Officer (CEO) [b], who also has a seat on the Board.
Five directors form the senior management committee of the company. Going from left to right on the organization chart, we start with the Director of Finance [c], who runs his division with his Deputy [d].
Then we have the Director of Operations [e], who is responsible for production and logistics. The Factory Manager [f] answers directly to him.
Next we have the Director of Marketing [g], who is also responsible for sales so the National Sales Manager [h] reports to him on the activities of the whole sales team, which is divided into two regions, north and south, each managed by a regional sales manager [i; j].
The Director of Human Resources [k] has a Training and Development Manager [l] and a Compensation and Benefits Manager [m], who look after the day-to-day running of her department.
Finally, the Director of Research and Development [n] runs a small but important division of the company. She too reports directly to the CEO.
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13 |
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Exercise 2. Have a look at the organizational chart of the company. Define what line and staff position you can discern. Speak about the organizational structure of this enterprise.
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Research and |
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Development |
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manager |
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President |
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Marketing |
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manager |
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Chief of the |
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Executive |
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Product |
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Credit |
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Vice-president |
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Research |
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manager |
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Sales manager |
Production |
Comptroller |
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manager |
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Exercise 3. Describe the management structure of a typical British company
using the following organization chart:
The Board of Directors
Chairman
Managing
Director
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Financial |
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Production |
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Director |
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Director |
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Sales |
Public Relations |
Advertising |
Manager |
Manager |
Manager |
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Personnel |
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Accountant |
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Manager |
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Exercise 4. Complete the chart and describe the managerial structure of a typical American company using the information about a typical British company structure and the language from active vocabulary. Compare these two structures.
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Executive Board
Exercise 5. Use the words below to fill in the gaps.
Peggy Forman is talking with Jaff Downing, another administrative assistant in her company.
span of control, chain of command, staff position, immediate subordinate, line authority, organizational chart.
Jaff |
How are you today, Peggy? |
Peggy |
Oh, fine, thanks. |
Jaff |
Glad to hear that. By the way, are you familiar with the |
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(1)_________ for the company? |
Peggy |
No, I am not. What is it like actually? |
Jaff |
Well, the chart shows how the employees are divided into groups. |
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It gives one an overview of the (2)___________ in the company. |
Peggy |
I see. The positions can be line and staff ones. |
Jaff |
Yes. The subject is not new to you. What else do you know about |
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it? |
Peggy |
As far as I know a worker in a line position receives orders from his |
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(3)________________. |
Jaff |
Exactly, that’s the line chain of command. |
Peggy |
A worker in a (4)__________ reports directly to a line worker but |
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he neither gives nor receives orders for line workers . Am I right? |
Jaff |
Yes, you are. But someone may have (5)__________ over people |
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in his department and not be considered a line administrator. |
Peggy |
How can it be? |
Jaff |
That’s possible when a whole department is a staff department. For |
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example, in our company the head of the credit department or the |
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personnel department can hardly ever be president of the compa- |
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ny. |
Peggy |
And what do the people in staff departments do, how is their work |
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different? |
Jaff |
Well, they are usually busy with services and they could do the |
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same service for any company. So they are not in the line. |
Peggy |
It seems to be rather complicated. |
Jaff |
It only seems so. I think the chart should help. |
Peggy |
Oh, sure. But, Jaff, would you explain me what span of control is? |
Jaff |
Oh, (6)__________ refers to the number of people whom one |
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managers directly. |
Peggy |
Can you give me an example? |
Jaff |
Well. The President of our company directly managers the Vice |
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President of Production, the Vice President of Marketing and the |
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Comptroller. Thus, his span of control includes three people. |
Peggy |
Yes, now I see. Thank you for your help. |
Jaff |
Not at all. Why don’t we go to the coffee stall and have a snack to- |
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gether? |
Exercise 6. Translate into English.
1.Мои взаимоотношения с начальником очень хорошие.
2.Мой друг занимает должность главного финансиста.
3.Я не знаком с организационной структурой нашего предприятия.
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